Anytime Chat

Welcome Pack

Hi, and welcome to Anytime Chat! 🎉

You've got your WhatsApp sending platform ready to go. This short guide covers the two things people usually ask about first: organising your contacts with tags, and getting your WhatsApp number connected. Everything else — campaigns, auto-replies, and more — is covered on the Getting Started page.

Organising your contacts with tags

Tags let you group your contacts however makes sense for your business — a contact can hold more than one tag at once, so someone can be both a "Colleague" and a "Supplier" if that's accurate for them.

Suggested tags to start with

• Friends — people you already know personally, who've agreed to hear from you
• Colleagues — your working relationships and internal contacts
• New Business — leads and prospects you're actively courting
• Suppliers — vendors and partners you work with
• Clients — your existing, paying customers

You're not limited to these — create whatever tags actually reflect how you think about your audience. Tag consistently, since campaigns are sent to a chosen tag/segment, not your entire list at once.

Adding contacts

1. Type them in one at a time, or
2. Bulk-paste a list — copy a WhatsApp group's participant list, a spreadsheet column, or any messy block of text into the Bulk Import box on the Contacts page, and we'll pull out every phone number automatically, along with a name if one's sitting next to it.

Connecting your WhatsApp number

This is the one genuinely technical step, and you've got two ways to handle it — pick whichever suits you.

Option A — Set it up yourself

Head to Connect WhatsApp in your dashboard. There's a step-by-step checklist and a short video walkthrough right there covering exactly what to do in Meta's Business Settings.

Option B — Our 67 Minutes Setup service (R100 / $10 / £10)

Would rather not deal with Meta's settings at all? On the same Connect WhatsApp page, choose "Let us do it for you." Give us your business name and the number you want to use, and our setup team — Help Anytime, an approved supplier appointed by Anytime Media — takes it from there.

• Nothing to hand over — we build your setup completely from scratch, no need to give access to any existing Facebook Page or account
• One small fee — Help Anytime invoices you directly before work begins
• One quick moment needed from you — Meta sends a verification code to your number that has to be entered in real time